How to Clean the Datacard CD800 Card Printer Head

The printer performs best when it is cleaned on a regular basis. Follow the cleaning guidelines for
your site to keep the CD800 card printer in good working condition.

Clean the printhead when:
• The printhead is replaced.
• There are unprinted lines on the finished card. This usually indicates dirt or contaminants on the printhead.
• The printhead is touched accidentally. Oils from hands can affect print quality and damage the printhead.

Do the following to clean the printhead:

1. Power off the printer.
2. Unlock the printer, if necessary, and open the printer supplies access door on the optional multi-hopper.
3. Open the printer cover and remove the print ribbon cartridge.
4. Open and remove a cleaning swab from its package.
5. Use gentle pressure, move the cleaning swab back and forth along the full length of the printhead edge until it is completely clean.
6. Replace the print ribbon cartridge. Avoid bumping the printhead when you install the print ribbon cartridge.
7. Close the printer cover. Press down on the ridges on the front of the cover to make sure that it latches completely on both sides. Close the supplies access door on the optional multihopper and lock the printer, if necessary.
8. Power on the printer.
9. Print a sample card to verify the quality of printing. Refer to “Print a Test Card” on page 22 for more information.

HINTS & TIPS
• Avoid touching the printhead edge with your fingers. Contamination due to skin oils
eventually can damage the printhead.
• Avoid touching the printing edge of the printhead cartridge with any sharp objects that can
permanently damage the printhead.
• Use only the cleaning swab to clean the printhead. Other materials can stick to the printhead
and cause damage.
• Use a cleaning swab one time only. Discard it after you clean the printhead.