How to Effectively Clean Your Fargo HDP5000 Printer

Maintaining your HDP5000 printer is crucial for ensuring consistent, high-quality card printing. Regularly cleaning the printer helps prevent issues like paper jams, smudged prints, and other problems that can disrupt your workflow. In this article, we’ll walk you through the step-by-step process for cleaning the HDP5000 printer.

Open the Printer and Remove Accessories

Begin by opening the printer door and removing the printer ribbon and card input hopper. Close the door once these items have been removed.

Clean the Printhead and Card Print Roller

Locate your Fargo 89200 Printer Cleaning Kit. The cleaning kit Includes 4 printhead cleaning swabs,10 adhesive cleaning cards,10 IPA cleaning wipes and 3 long alcohol cleaning cards.

1. Use the adhesive cleaning cards included in the kit to clean the interior of the printer.
2. Remove the adhesive backing from both sides of the cleaning card. Note: If your printer uses a magnetic encoder, make sure to leave the small liner strip along the top.
3. Power on the printer. Once it’s powered up, place the cleaning card on the printer input hopper.
4. From your computer, click the Start menu and select Devices and Printers. Right-click the DTC 1250e card printer icon and click Printing Preferences. In the Card tab, click the Toolbox button.
5. Select the Clean Printer tab and click the Clean button. This will initiate the cleaning process, which will clean the printer and the card print rollers.
6. When the adhesive cleaning card ejects, the cleaning step is complete.
7. Next, remove the long alcohol cleaning card.
   a. Open the front panel and insert the long alcohol cleaning card into the card hopper infeed rollers. b. Hold the card in place with one hand while pressing the Forward button for 10 seconds, then hold the Back button for 10 seconds.
   c. Feed the card through the printer by holding the Forward button until it exits.
8. Disconnect the printer power supply. Use the printhead cleaning swab from the kit to firmly wipe the surface of the print head back and forth, allowing it to dry. Then, use the cleaning wipe included in the kit to clean the printer casing and LED display.

Clean the Exterior

Disconnect the printer power supply. Use the printhead cleaning swab from the kit to firmly wipe the surface of the print head back and forth, allowing it to dry. Then, use the cleaning wipe included in the kit to clean the printer casing and LED display.

Reassemble and Restart

When everything is dry, reinstall the ribbon, film cartridges, and input hopper, and close the front door. Your HDP5000 retransfer printer is now clean and ready for use.

MediTech is a manufacturer that has focused on the production of Fargo cleaning supplies for more than 10 years. We provide a variety of Fargo cleaning kit, if you are interested, please contact us.